INTERCULTURAL COMPETENCES OF EXPERT MANAGERS
Abstract
Changes in the economic and political situation of our country, which occur due to the racist invasion, produce serious threats to each individual, the sustainability of its existence, bring a significant level of uncertainty in the lives of almost everyone. This also applies to the activities of international companies, which are forced to adapt to rapid changes in external factors.
To implement large projects in different countries, pools of "mobile" personnel - expats - are specially created. People from different cultures, businesses and countries come together in one team. Guided by the strategy of the parent company, they move from region to region, implementing corporate standards and policies, implementing a single strategy. This approach has its positive and negative aspects. On the one hand, thanks to expatriates, the company is gaining experience in managing complex foreign projects and increasing its own competencies. On the other hand, we have to constantly deal with the adaptation and "cultural integration" of mobile staff.
Cross culture competencies is the ability of an individual to effectively use knowledge to succeed in working with people of different cultures. The components of cross cultural competence are proposed, which, according to the authors, are crucial in the recruitment of expatriate managers. They include personal qualities, cross culture knowledge and skills. Personal qualities that determine the success of expatriates are: management skills; flexibility; cultural openness; family situation. Expatriates should develop knowledge in: foreign languages, functional areas of business, history and religion of other countries, experience in an international company, moral norms of another country, cross-cultural differences in work attitude, experience of multiculturalism. It has been proven that skills in the profile of managerial competencies are: social skills (interpersonal skills); conceptual skills (ability to perceive the relationship between the organization and its international environment); professional skills (the ability to create and manage multicultural teams).
